Privacy Policy
Last updated: 25 February 2025At Neptal, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data.
Information We Collect
| Type of Information | Examples | Purpose |
|---|---|---|
| Personal Information | Name, email address, phone number | Account creation and management |
| Profile Information | Bio, profile picture, profession, services and service images | Personalisation of user experience and service |
| Usage Data | IP address (encrypted), device information, browser type, interaction metrics, search patterns, visit timestamps, and and other diagnostic data | Service improvement, analytics, and performance monitoring |
| Analytics Data | Profile, search, links and other engagement metrics | Performance tracking, service optimization, and user engagement analysis |
How We Use Your Information
- To provide and maintain our service
- To notify you about changes to our service
- To allow you to participate in interactive features of our service
- To provide customer support
- To gather analysis or valuable information so that we can improve our service
- To monitor the usage of our service
- To detect, prevent and address technical issues
Data Security
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
Your Data Protection Rights
You have the right to access, update or delete the information we have on you. Whenever made possible, you can update your personal information through the app.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.
Contact Us
If you have any questions about the Privacy Policy, please contact us at info@neptal.com.